On the last night of my most recent trip to Delhi I spent an evening trying to understand India's informal mobile phone repair culture by visiting Karol Bagh Market. Throw in the noise, heat and smells of Delhi and you already have a rich consumer experience.
As in Nehru Place, Delhi many of the mobile phone shops and street kiosks offer mobile phone repair service. Many of these guys can strip and rebuild a mobile phone in minutes. How do these kind of services affect the mobile phone user experience? What happens when everyone has affordable access to these kind of services?
Side-note: a lot of the hyperbole surrounding western hacker culture makes me smile compared to what these guys are doing day in day out.
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